Laser Mayhem Booking Terms and Conditions.  

By booking activities at Laser-Mayhem, you are deemed to  have read and accepted the following terms and  conditions.  

Laser-Mayhem can be contacted via telephone 07624234555  or via email  carl@laser-mayhem.com 

Bookings  

• Payment Submission: Full payment for all bookings is  required at least 14 days prior to the event date.  Payments can be processed by contacting us at 07624234555  or via our online booking portal.  

• Group Integration: To ensure balanced and competitive  gameplay, individual bookings will be integrated with other  groups. All participants will be divided into two teams at the  discretion of our staff to maintain an equitable distribution of  players.  

• Weather Policy: Our operations continue in all weather  conditions throughout the year. We do not issue refunds for  non-attendance due to inclement weather. In the event of  severe weather (e.g., snow, high winds, or thunderstorms)  where the Site Manager deems conditions unsafe for  operation, all affected bookings will be rescheduled at no  additional cost.  

• Session Requirements: While there is no minimum number  required to place a booking, a minimum of 10 players is  required to conduct a session. Should this minimum not be  met, we will notify the booking organiser 7 days in advance  to facilitate rescheduling. A booking of 10 players  guarantees that the session will proceed as scheduled. 

• Capacity and Adjustments: If additional participants are  required on the day of the event, we will make every effort  to accommodate them, subject to equipment availability.  

• Booking organisers are requested to notify us on  07624234555 as soon as possible if the number of  participants exceeds the original booking.  

Payment  

• Reservation and Payment Terms: While a deposit is not  required to reserve a booking, full payment must be  received no later than 14 days prior to the scheduled activity  date. Failure to meet this deadline may result  

in the automatic cancellation of the reservation.  • Last-Minute Bookings: For any reservations made within 14  days of the event date, full payment is required  at the time of booking.  

• Non-Attendance Policy: Refunds will not be issued for  players who fail to attend their scheduled session.  • Credit Policy: In the event that booked spaces are not  utilised, the issuance of credit is at the sole discretion of the  Site Manager. Any credit granted must be redeemed within six  (6) months of the original booking date.  

Health and Safety  

• Risk Acknowledgment: While our activities are thoroughly  risk-assessed and supervised by trained personnel, participants  should be aware that Combat Laser Games can be physically  and mentally demanding. By participating, players and their  guardians acknowledge that inherent hazards exist within an  outdoor, woodland laser tag environment.  

• Age Eligibility: Participation is restricted to individuals  currently in School Year 1 or above.  

• Disclaimers: All participants, or their parent/legal guardian  (for those under 18), must sign a liability waiver prior to the  commencement of the session. It is the express responsibility 

of the booking party to ensure all waivers are completed in  advance. Participation will be strictly denied to any individual  for whom a completed disclaimer is not on file.  • Mandatory Safety Briefing: All participants are required to  attend a comprehensive safety briefing delivered by our staff  before entering the playing fields.  

• Arrival and Briefing Compliance: The party booker/organiser  is responsible for ensuring all group members are present at  the scheduled time of the safety briefing. In the event of a late  arrival, staff will make every reasonable effort to provide an  abbreviated briefing, though entry remains subject to  operational capacity and safety assessments.  

Taser-Mayhem Hypershock  

• Eligibility and Age Restriction: The Tazer-Mayhem  Hypershock system is an optional feature available exclusively  to participants aged 14 years and older.  

• Booking Requirements: To guarantee availability,  participants are strongly encouraged to pre-book the  Hypershock system through our official website prior to  arrival.  

• Safety and Operation: The Hypershock system is designed  for safe use by healthy individuals when operated in strict  accordance with the provided instructions. To ensure this  safety, placement of shock pads is restricted to approved  locations only and must be performed solely by our trained  staff. Unauthorised placement or self-application of pads is  strictly prohibited.  

• Usage Limitations: Use of the Hypershock system must  cease immediately if the participant experiences more than  mild discomfort or if the skin is broken in the area of contact.  In such instances, participants must promptly remove the pads  and disconnect the unit from the head sensor assembly. 

• Medical Exemptions: The Hypershock system is not to be  used for individuals with pacemakers, implantable  cardioverter-defibrillators (ICDs), or similar medical devices.  • Pre-existing Health Conditions: Individuals with a history of  heart conditions, epilepsy, or other significant medical  concerns are required to consult with a qualified medical  professional prior to utilising the Hypershock system to  determine its suitability.  

Personal Belongings and Car Park  

• Personal Property: Laser-Mayhem accepts no liability or  responsibility for the loss, theft, or damage of any personal  effects or belongings brought onto the premises. Participants  are strongly advised to secure all valuables and refrain from  bringing non-essential items to the venue.  

• Vehicular Liability: All vehicles brought onto the property  and parked within our designated parking facilities remain the  sole responsibility of the owner. Laser-Mayhem assumes no  liability for damage to, or theft of, vehicles or their contents  while on site. All vehicles are parked entirely at the owner’s  risk.  

Photographs, Marketing and Social Media  

• Photography and Media Recording: Laser-Mayhem may  occasionally capture photographs or video footage of  participants during activities for promotional and marketing  purposes.  

• Usage and Distribution: Such media may be published on the  official company website and associated social media  platforms.  

• Privacy Protections: In accordance with our privacy  standards, we will not publish the full names of any  players alongside their images.  

• Opt-Out Procedure: Should any participant or legal guardian  prefer not to be included in promotional materials, it is the 

responsibility of the party organiser or parent to notify  management in writing prior to the commencement of the  session.  

Supervision of Children  

• Supervisory Responsibility: While our first-aid-certified  marshals provide supervision and emergency assistance within  the designated playing fields, the responsibility for the conduct  and safety of children remains with the party organiser,  parents, or legal guardians while in party areas, the car park,  and all other common areas.  

• Authorised Access: To ensure site security and safety,  participants are restricted to designated areas only, specifically  within the mock battlefield (when accompanied by a marshal),  the party areas, and toilet facilities. Access to any other areas  of the site is strictly prohibited.  

• Restricted Areas: The reception and armoury areas are  restricted to staff only. Participants are permitted to enter these  areas only upon explicit invitation and supervision by a  member of our staff.  

• Car Park Safety: The car park is a designated vehicle zone. It  is strictly prohibited for children to play games or congregate  in this area at any time.  

• Emergency Support: Our staff are fully trained in first aid  and remain available throughout the session to provide  assistance for any injuries or to address inquiries from guests.  Behaviour of Guests  

• Respectful Conduct: All players must treat staff, marshals,  and other players with respect.  

Harassment, verbal abuse, or aggressive behaviour will not be  tolerated and will result in  

immediate removal from the premises without a refund.  • Zero Tolerance for Physical Contact: This is a "no-contact"  game. Deliberate physical contact, 

including pushing, tackling, wrestling, or blocking opponents,  is strictly prohibited.  

• Prohibited Movements: For safety reasons, players are not  permitted to climb or jump on arena  

obstacles/man made hedges. Players must keep at least one  foot on the ground at all times.  

• Equipment Handling: All laser tag guns and sensors must be  handled with care. Any player found intentionally damaging,  swinging, or throwing equipment will be held financially  liable for the cost of repairs or replacement and may be asked  to leave immediately.  

• Safe Language Policy: We maintain a family-friendly  environment. Profanity, offensive language, or aggressive  shouting is not permitted within the arena or the waiting areas.  • Adherence to Staff Instructions: Referees and staff have full  authority during games. Players must  

follow all verbal instructions and safety signals immediately,  including signals to stop play or exit  

the arena.  

• Prohibited Items: No food, drink, or chewing gum is allowed  on the playing fields. Players under  

the influence of alcohol or non-prescription drugs will be  denied entry to the game for the safety of themselves and  others.  

• Fair Play: Cheating, such as covering sensors, attempting to  manipulate the laser taggers, or  

disregarding the rules, will result in warnings and potential  disqualification from the session.  

• Termination of Play: Laser -Mayhem reserves the right to  terminate a player's session at any time if, in the opinion of our  staff, the player is acting in a manner that compromises the  safety of others or the integrity of our equipment. No refunds  will be provided for sessions terminated due to misconduct.